Delivery Information

We deliver Australia-wide only. No international orders.

All shipping is in most instances Standard only. If you would like Express delivery please contact Organic and Kids PRIOR to placing order to obtain additional charges.

We aim to despatch your ordered goods within 3 working days of orders being placed and full payment being made. In most cases goods will be packaged and despatched within 2 working days.

We use Australia Post delivery service in most instances to post orders to our customers.
Occassionally another courier service may deliver your order such as Fastway.
A tracking number will usually be provided to you via email so that you can follow your order from the time it is despatched.
Please note that in some instances a tracking number will not be able to be provided to our customers.
Regardless though, Organic and Kids will be sure to let you know once your order has been despatched and the expected delivery/arrival time frame.

Please ensure you are at the delivery location entered at the time of checkout in order to receive your goods. In most instances if no one is home to collect your parcel then a notice shall be left in the letterbox or at the door requesting that the parcel be picked up from the local post office at a later time. A signature is generally necessary at delivery to your location, though not always the case.

Please allow between 3 and 14 working days for delivery of your products to reach you - depending on location. Most orders will be delivered within 10 business days.
If you reside within the 6215 postcode perimeter then delivery can sometimes be delivered within the 3 day time period of placing order - dependant on stock levels.

Delivery charges are kept to a minimum where possible and made as simple as possible.
At this current time our delivery charges are as follows:
         
- All orders over the value total of $150 will be offered with FREE SHIPPING automatically at checkout.
- All orders placed from customers who reside in the local (postcode: 6215) area will be offered FREE SHIPPING and the added option of personal delivery at a time suitable to both the customer and the Organic      and Kids store owner. (This will be discussed generally via email after your order has been placed with us - the store owner will make contact with you to arrange if you would like and if you qualify for this service).
Please enter choose the LOCAL (6215) FREE SHIPPING option when prompted at checkout to obtain the free shipping offer for all orders placed using the 6215 postcode for their delivery.
          
Please note that whilst many products will quailify for this personal home delivery service, there will be instances where some may not be able to be personally delivered and will come directly from our supplier/s.

An email informing you of which products do and which products don't qualify for the optional personal delivery will be sent to customers after their orders have been placed and payment has been confirmed.
         
- All other orders will be charged at a flat rate of $15 per order regardless of order size or delivery location within Australia.

These prices are subject to change dependant of relevant factors. If a price increase for postage becomes necessary then this page will be updated as soon as the change takes effect.

Please be aware that if you place an order for more than one item at a time then it is possible that your ordered products may arrive on different days and/or at different times.

 

Please note that Cash on Delivery option is only an option to those with a delivery address within the 6215 postcode areas.